FAQs

When is the offer available?

24/02/25 at 09:00 am AEDT to 17/05/25 at 11:59 pm AEST.

 

Who can enter the promotion?
Claims are only open to Australian residents who are 18 years and over.

 

The site isn’t loading, what should I do?
So you’ve followed the instructions leading you to the website and the site isn’t loading? Well, there are a few things you can try. First, check if your device is properly connected to the internet. If you are connected to WIFI, try disconnecting and reloading the site on 4/5G or loading a different webpage to make sure your internet connection is stable. If internet connection isn’t the issue, try clearing the browsing history on your device and open the promotional page in a new tab, preferably a new private tab or new browser. This will ensure there are no other conflicting browser settings interrupting the promotion.

If this doesn’t work please reach out to our customer team here.

 

How do I enter the XXXX IBA Fortune or Fortuner promotion?
You’ll need to scan a QR code on promotional material or visit XXXXFortuneOrFortuner.com.au and follow the entry instructions.

 

What are the Prizes? 
Instant Prizes:
The prize is a $25 Digital Vault Pays-enabled Prepaid Mastercard®

Major Prize:
The prize is either a new Toyota Fortuner GXL 2.8L T Diesel Automatic Wagon B240740 001 2024 with automatic transmission, including registration, compulsory third party insurance, stamp duty and dealer delivery charges (which may vary from State by State) valued at $68,981.09 

OR 

$60,000 paid by direct deposit to the winner’s nominated Australian bank account.


To complete your entry into the Major Draw, you need to purchase any specially marked case of XXXX, to share from any Cellarbrations, IGA Liquor, Porters Liquor, The Bottle-O, Thirsty Camel or Duncan’s store within Australia displaying advertising for this promotion You must retain proof of purchase which is the unique code found on the case.  You will be asked to provide your proof of receipt if you are drawn as the provisional winner of the Major Draw.  

 

What is a proof of Purchase?
The proof of purchase required is the unique code found inside the specially marked case for the qualifying transaction within the Promotional Period from a Participating store. When requested, proof of purchase must be supplied within seven (7) days.
Please note: Order confirmations are not valid proof of purchase receipts and will not be accepted. 

 

Do I need to purchase a case of XXXX to win the Daily and Weekly prizes?
Yes, there needs to be a purchase of a specially marked carton with a unique code.

 

How many times can I enter the promotion?
You are able to play the Game on multiple occasions, subject to the following:

Multiple entries permitted subject to the following: 

  1. limit one (1) entry permitted per person per day; 
  2. maximum five (5) entries per person throughout the Promotional Period;
  3. only one (1) unique code per entry is permitted (the same unique code cannot be used more than once);
  4. unrecognised codes will be deemed invalid; and 
  5. each entry must be submitted separately and in accordance with the entry instructions above.


How will I receive my prizes?
Instant Prize: The instant prize winners will be notified on screen upon entry form submission, subject to verification.  

Major Prize: The major prize winner will be contacted by email and phone within seven (7) days of the draw. The winner will be published at XXXXFortuneOrFortuner.com.au by 26/05/25.

 

Are there any special conditions to my prize?
Yes, there are special conditions for all prizes. Please check the full Terms and Conditions in the ‘Prize Conditions’ section for this information. 

 

I haven’t received an email congratulating me on being a daily winner after it was shown on screen.
Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings. If you’re still not able to find your confirmation, please reach out to our customer team here.

 

I haven’t received a confirmation email after I entered the promotion.
Occasionally our confirmation emails end up in Junk or Spam folders depending on your Inbox settings. If you’re still not able to find your confirmation, please reach out to our customer team here.

 

I need further assistance.
Please contact us and one of our friendly support team will respond within 2 business days.